Last updated 9 November 2026
Music on Revolt is delivered immediately and permanently, so purchases are generally final. We would still rather fix a problem than keep money you did not mean to spend.
Ask within 14 days of the purchase and we will refund it to the original card. Stripe usually takes 5–10 business days to return it to your statement.
We hold a copy for you while you are on the checkout page. If that hold runs out and the last copy goes to someone else before your payment finishes, we refund the full amount automatically. You do not need to ask, and the order page tells you it is happening. If that copy was one item in a basket, only that item's price (and its share of any tax) is refunded; the rest of your order is delivered as normal.
Each release in a basket is its own purchase. A refund can cover one release or the whole order; refunding one release never removes the others from your library, and a refund never causes a new charge, even if what you keep is now under the $5.00 checkout minimum.
A full refund ends access to that release. Any edition number attached to it is retired: it stays in the edition's history and is never issued to anyone else, so an edition of 25 may end with fewer than 25 active copies. A partial refund (for example, a goodwill credit) does not change your access. If a payment is disputed with your card issuer, access is paused while the dispute is open, restored if it is resolved in the payment's favour, and ended if the payment is reversed.
Email support@n30web.dev from the address you bought with, and say which release it was. A human reads it.
None of this limits any refund right you have under the consumer law where you live.